Política de envío

If you create an account with us, your dashboard will automatically be updated with the status of your order. Simply log in to “Your Account” and click “Order History & Tracking.” This is where you will be able to click on your current order and find the updated status. If your order has already shipped, the tracking number will be linked within the status.

Tracking information for orders placed on weekends will not be available until Monday.

KYT Americas strives to ship all orders within 2-3 days of placing an order.

*Shipping restrictions apply: We do not ship to PO Boxes, Alaska, Hawaii, and Canada.


We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at sales@kytamericas.com with details of the product and the defect.

If you received the item as a gift, you will need to provide a receipt to process your exchange.

KYT Americas reserves the right to deny the exchange of any product.


To return your product, please contact us by email at customer@kytamericas.com to receive shipping instructions.

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


We have high standards of quality control, but in an unlikely case of receiving a defective or damaged item, we’ll exchange it free of charge.

Please send to us a few photos as a proof of the flaw or the defective area to customer@kytamericas.com, and we will exchange it for you free of charge or give you a full refund including the shipping cost